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	<description>Releasing the potential of your firm.</description>
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		<title>HR&#8217;s Key Issue in 2010</title>
		<link>http://www.rtplegal.co.uk/?p=496</link>
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		<pubDate>Sat, 20 Mar 2010 20:23:16 +0000</pubDate>
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		<description><![CDATA[Nearly 70% of HR professionals believe there is a ‘huge need’ to ensure managers have the right skills to deal with the after effects of the recession, according to a recent survey in Personnel Today
A Henley Business School study of HR professionals found 67% put developing middle managers in their top two concerns, and Linda [...]]]></description>
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		<title>Fee earners and business development: like trying to mix oil and water?</title>
		<link>http://www.rtplegal.co.uk/?p=494</link>
		<comments>http://www.rtplegal.co.uk/?p=494#comments</comments>
		<pubDate>Sat, 20 Mar 2010 20:15:47 +0000</pubDate>
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		<description><![CDATA[Now more than ever we are seeing our clients focus on improving business development (BD) activity and results, and it is a task that falls on the shoulders of the fee-earning population – the Partners in particular.  Improving BD skills has been a challenge that many firms have grappled with often, and frequently with limited [...]]]></description>
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		<title>Personal Impact For Lawyers</title>
		<link>http://www.rtplegal.co.uk/?p=492</link>
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		<pubDate>Sat, 20 Mar 2010 20:11:09 +0000</pubDate>
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I attended a prayers meeting at a leading law firm last year and was shocked when a senior partner presented from behind a lectern with barely any acknowledgement that there was an audience in front of him.
Tom Bird and I were delivering a seminar at a retreat with a top 100 law firm recently and [...]]]></description>
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		<title>Delivering on your Clients’ Relationship Expectations: from efficiency to effectiveness</title>
		<link>http://www.rtplegal.co.uk/?p=359</link>
		<comments>http://www.rtplegal.co.uk/?p=359#comments</comments>
		<pubDate>Fri, 11 Dec 2009 15:32:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.rtplegal.co.uk/?p=359</guid>
		<description><![CDATA[It’s fair to say that in these uncertain economic times, the quality of your commercial client relationships is critical to your continued success with them.  But what is this relationship actually based on?
Often, a client relationship develops without conscious attention being placed on it.  Put simply, we develop relationships based on our own habits, values [...]]]></description>
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		<title>Who do you trust?</title>
		<link>http://www.rtplegal.co.uk/?p=357</link>
		<comments>http://www.rtplegal.co.uk/?p=357#comments</comments>
		<pubDate>Fri, 11 Dec 2009 15:30:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Trust is in the news &#8211; to what extent do you trust politicians in the UK right now?
Trust has been eroded recently, for a variety of reasons that have been well documented.  But what about your firm?

Do you trust the firm that you work for?
To what extent do your people trust the    [...]]]></description>
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		<title>Networking in Professional Service Firms</title>
		<link>http://www.rtplegal.co.uk/?p=352</link>
		<comments>http://www.rtplegal.co.uk/?p=352#comments</comments>
		<pubDate>Fri, 11 Dec 2009 15:23:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<description><![CDATA[Networking is a business and personal marketing tool and, put simply, forms part of your overall marketing mix. That’s it. There is no mystery here at all.
Interested in discovering tried and tested techniques that allow anyone to become a successful face to face networker?  Perhaps you are:

An associate or partner, searching for that lucrative [...]]]></description>
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		<title>Seven Highly Effective Ways To Deal With Difficult People</title>
		<link>http://www.rtplegal.co.uk/?p=305</link>
		<comments>http://www.rtplegal.co.uk/?p=305#comments</comments>
		<pubDate>Fri, 11 Sep 2009 11:09:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.rtplegal.co.uk/?p=305</guid>
		<description><![CDATA[It’s tough dealing with Difficult People!  It can be a real challenge which faces many firms as these ‘difficult’ people could be clients, direct reports, partners or bosses.  It&#8217;s also a very emotional issue and can be time consuming.
You could be faced with avoidance, anger, intolerance, intransigence, personal attacks, swearing, bullying or sarcasm. [...]]]></description>
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		<title>How To Build Immediate Rapport</title>
		<link>http://www.rtplegal.co.uk/?p=300</link>
		<comments>http://www.rtplegal.co.uk/?p=300#comments</comments>
		<pubDate>Fri, 11 Sep 2009 11:01:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://www.rtplegal.co.uk/?p=300</guid>
		<description><![CDATA[In today’s economy it is even more important for lawyers to make a great first impression with prospective clients, or to build their relationships with existing clients. At RTPLegal we are often asked to provide ‘Fee Negotiation’ and ‘Commercial Management of Client Relationships’ programmes, and whilst tools and techniques can make a real difference to [...]]]></description>
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		<title>How To Negotiate Successfully</title>
		<link>http://www.rtplegal.co.uk/?p=294</link>
		<comments>http://www.rtplegal.co.uk/?p=294#comments</comments>
		<pubDate>Fri, 11 Sep 2009 10:52:19 +0000</pubDate>
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		<description><![CDATA[Negotiating is a key part of the role of a lawyer.  Lawyers need to be effective at negotiating both on behalf of their clients (to win the right kind of deal for them) and in negotiating the right fee for the work.  Often, however, lawyers have had little, if any, formal training in [...]]]></description>
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